Case Study #05 • Enterprise Infrastructure & Email Setup

East Engineering Company — Branded Email Setup (Zoho)

A manufacturer with a strong production line but no professional email system. We implemented secure, custom-domain Zoho Mail for the company so every team member could communicate with trust and clarity.

Custom Zoho Emails Live
SPF/DKIM/DMARC Configured
Shared Mailboxes & Calendar
100% In-Box Deliverability
Client East Engineering Precision Manufacturing
Scope Zoho Mail Setup DNS, Security & Group Mailboxes
Domain System Custom Domain Inboxes name@eastengineering.com
Authentication SPF, DKIM & DMARC Zero Spoofing & High Reputation
Executive Summary: East Engineering handled heavy manufacturing orders, raw material vendors, and high-value client quotes over personal and free mail accounts, creating confusion, missed communications, and weak enterprise brand signals. gaverify migrated their full communication stack to custom-domain Zoho Mail with enterprise DNS deliverability protocols.
The Challenge

Before: No Branded Email — Fragmented Communication

East Engineering handled orders, vendors and client queries over personal or shared accounts, causing confusion, missed messages, and weak brand signals. Professional communication needed a single source of truth.

No Company-Branded Email Addresses

Quotations, invoices, and purchase orders were sent from fragmented personal emails, compromising enterprise legitimacy and client confidence.

Poor Internal Collaboration & File Sharing

Without shared group mailboxes or synced team storage, drawings and purchase orders were siloed in individual inboxes, leading to duplicated work.

Unprofessional Client Communication

Corporate procurement teams struggled to verify sender authenticity, causing friction during vendor onboarding and compliance assessments.

Zero Spam & Deliverability Safeguards

Unauthenticated mail servers often triggered recipient spam filters, causing critical delivery notices and RFQs to be missed entirely.

Our Solution

Zoho Mail — Custom Domain Email Setup

We migrated the company to Zoho Mail with full DNS configuration, secure authentication, user provisioning, and shared groups — delivering branded email addresses like name@eastengineering.com.

1. Domain & DNS Configuration

Email Security & Deliverability

Added DNS records, SPF/DKIM/DMARC for email deliverability and security — ensuring mails land in inboxes, not spam.

  • Full MX record configuration routing all inbound traffic securely to Zoho
  • Sender Policy Framework (SPF) validation to certify sending server authority
  • 2048-bit DKIM cryptographic keys verifying message integrity in transit
  • DMARC policy enforcement to block malicious domain spoofing & phishing

2. User Provisioning

Team Inboxes & Group Aliases

Created secure Zoho accounts for the team, configured roles and aliases, and set up group/shared mailboxes for operations.

  • Individual branded accounts: name@eastengineering.com
  • Shared team distribution groups for sales@ and operations@
  • Role-based permissions and administrative controls across all departments
  • Standardized corporate HTML email signatures with contact details & branding

3. Collaboration & Backup

Team Calendars & Data Archiving

Enabled calendars, shared drives, and basic backup/archival options so the team could collaborate and preserve records.

  • Shared departmental calendars tracking production milestones and delivery dates
  • Cloud document storage for mechanical drawings, specs, and vendor quotes
  • Automated backup retention policies to safeguard company communication history
  • Multi-device synchronization on desktop, Android, and iOS devices
The Outcome

A Trusted, Unified Voice Across Global Operations

East Engineering now communicates with a consistent, professional voice. Branded emails improved client trust, reduced missed messages, and established a reliable internal collaboration system.

100%
Custom Zoho Emails Live
Valid
SPF/DKIM/DMARC Setup
Active
Shared Mailboxes & Calendar
0%
Spam Folder Flagging Rate
Key Operational Milestones Achieved:
Custom Zoho Emails Live
SPF/DKIM/DMARC Configured
Shared Mailboxes & Calendar
Tamper-Proof Data Retention
Verified B2B Sender Reputation

Before Working With gaverify

  • No company-branded email addresses for staff
  • Poor internal collaboration and file sharing across departments
  • Unprofessional client communication via personal free webmail
  • Critical RFQs and vendor inquiries lost in unauthenticated spam traps

The Transformation: What We Delivered

  • Custom Zoho Emails Live: Branded @eastengineering.com inboxes for all team members
  • SPF/DKIM/DMARC Configured: Certified sender authentication guaranteeing inbox delivery
  • Shared Mailboxes & Calendar: Unified departmental groups for sales and operations
  • Reliable Backup & Archival: Permanent retention of all client agreements and engineering specs
★★★★★
“Setting up Zoho Mail gave our company an immediate professional leap. Our quotations are trusted by corporate enterprise buyers, and our internal communication across factory and sales teams is completely synchronized.”
Operations Director
East Engineering Company • Precision Manufacturing

Want Branded Email for Your Manufacturing Business?

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